Terms & Conditions

1. About these terms

By using this website or contacting us through it, you agree to these Terms & Conditions. Specific services are governed by the individual service agreement, statement of work or Upwork contract you sign with us — where those documents say something different, that document prevails.

2. Our services

MeWowTan Solutions provides business-to-business (B2B) outsourcing services — including dispute processing, credit repair back-office support, client onboarding, customer support, CRM and automation, virtual assistance and related operational work. We work behind your brand, as your operations partner.

3. Engagement & scope

• Scope, deliverables, timelines and pricing are agreed before work starts, in writing.
• You agree to provide accurate information and the access we need to perform the work.
• Either party may propose changes to scope in writing; changes are agreed before they are billed.

4. Payments

Fees are invoiced as agreed in your service agreement and are payable within the agreed period. Late payments may pause active work until the account is settled. Applicable taxes are extra as required by law.

5. Confidentiality & data protection

Both parties agree to keep each other's confidential information — including client lists, pricing and business data — private and to use it only for the engagement. Personal data is handled in line with our Privacy Policy and the Digital Personal Data Protection Act, 2023.

6. Intellectual property

You retain ownership of the materials and data you give us. Deliverables created for you under an engagement become yours once the related invoices are paid. MeWowTan retains ownership of its internal processes, templates and tooling.

7. Important: no guaranteed credit outcomes

We perform dispute and back-office work diligently and follow your compliance guidance. However, credit bureau decisions, deletions and score changes are outside anyone's control, and no specific result or timeline is guaranteed. Any figures shown on this website reflect past work across our client base and are not a promise of future outcomes. You remain responsible for ensuring your consumer-facing practices comply with the laws that apply to your business.

8. Website content

The content of this website is provided for general information. We work to keep it accurate and current, but it should not be relied on as legal, financial or credit advice.

9. Limitation of liability

To the maximum extent permitted by law, MeWowTan Solutions is not liable for indirect or consequential losses (such as lost profits or business interruption). Our total liability under any engagement is limited to the fees paid for the service giving rise to the claim.

10. Termination

Engagements may be ended as agreed in your service agreement. Work completed and expenses incurred up to the termination date remain payable, and we will hand over completed deliverables.

11. Governing law

These terms are governed by the laws of India. Disputes will be resolved in the courts having jurisdiction at the location where MeWowTan Solutions is registered, unless your contract specifies otherwise.

12. Contact

Questions about these terms? Email admin@mewowtan.com.